Test Your Interpersonal Skills: How Well Do You Communicate?

Evaluate your interpersonal and communication skills with our interactive MCQ quiz. Discover strengths and areas for improvement in effective communication.

📌 Important Instructions

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  • 📋 Total Number of Questions: 30
  • Time Allotted: 30 Minutes
  • 📝 Marking Scheme: Each question carries 1 mark. There is no negative marking.
  • ⚠️ Do not refresh or close the page during the test, as it may result in loss of progress.
  • 🔍 Read each question carefully before selecting your answer.
  • 🎯 All the best! Give your best effort and ace the test! 🚀
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1. Active listening primarily involves:
  • Interrupting the speaker to offer your opinions
  • Maintaining eye contact and giving verbal affirmations
  • Avoiding any form of interaction or response
  • Waiting silently until the speaker finishes
2. Which of the following is an example of non-verbal communication?
  • Writing an email
  • Sharing documents
  • Speaking on the phone
  • Smiling or nodding during a conversation
3. Empathy in communication is best described as:
  • Understanding and sharing another person’s feelings
  • Focusing on your needs in a conversation
  • Ignoring the emotions of others
  • Relying on data rather than personal experiences
4. What is the first step in resolving a conflict effectively?
  • Blaming the other party for the problem
  • Avoiding the issue to prevent further arguments
  • Identifying the root cause of the disagreement
  • Ignoring the concerns of all involved parties
5. Which of the following is a barrier to effective communication?
  • Asking clarifying questions
  • Maintaining open-mindedness
  • Lack of active listening
  • Providing relevant examples
6. Paraphrasing during a conversation helps in:
  • Confirming your understanding of the message
  • Ignoring the speaker’s intent
  • Changing the subject of the discussion
  • Showing disinterest in the conversation
7. Which communication style is most effective in professional settings?
  • Assertive
  • Aggressive
  • Passive
  • Passive-aggressive
8. Open-ended questions are useful because they:
  • Close off opportunities for conversation
  • Limit the answers to “yes” or “no”
  • Confuse the listener intentionally
  • Encourage detailed responses and discussion
9. An example of a positive communication trait is:
  • Respecting cultural differences in interactions
  • Ignoring feedback from peers
  • Interrupting others to make your point
  • Using overly complex language
10. Body language that promotes trust includes:
  • Standing with a rigid and defensive stance
  • Crossing arms and avoiding eye contact
  • Tapping feet or fidgeting frequently
  • Open posture and maintaining eye contact
11. How does cultural awareness enhance communication?
  • By respecting and adapting to diverse perspectives
  • By insisting on one’s own cultural norms
  • By ignoring the importance of cultural differences
  • By avoiding communication altogether
12. The use of “I statements” in communication helps to:
  • Express personal feelings without blaming others
  • Accuse others of their mistakes
  • Dismiss the feelings of others
  • End conversations abruptly
13. Why is emotional intelligence important in interpersonal skills?
  • It focuses solely on professional skills
  • It replaces logical thinking in decision-making
  • It limits one’s ability to adapt to situations
  • It helps manage emotions and build strong relationships
14. An effective way to deal with workplace criticism is to:
  • Ignore it and continue as usual
  • React defensively and argue against the feedback
  • Accept it constructively and seek ways to improve
  • Blame others for the criticism
15. Active engagement in group discussions includes:
  • Listening attentively and contributing relevant ideas
  • Interrupting others to dominate the conversation
  • Staying silent and avoiding participation
  • Criticizing other’s suggestions without offering solutions
16. Effective use of tone in verbal communication means:
  • Speaking in a monotone regardless of the situation
  • Adjusting your voice to match the context and message
  • Ignoring the emotional impact of your voice
  • Shouting to emphasize your points
17. Which communication style is most effective in professional settings?
  • Assertive
  • Aggressive
  • Passive
  • Passive-aggressive
18. What is the primary purpose of asking clarifying questions during a conversation?
  • To prove the listener's knowledge
  • To challenge the speaker's perspective
  • To shift the conversation to a different topic
  • To ensure mutual understanding of the topic
19. Which of the following best represents emotional barriers in communication?
  • Anxiety or stress affecting the ability to express oneself
  • Using a clear and structured format
  • Listening actively without distractions
  • Avoiding conflict by seeking resolution
20. Reflective listening involves:
  • Ignoring the speaker’s emotional cues
  • Interrupting the speaker to give advice
  • Avoiding eye contact during the conversation
  • Repeating or summarizing the speaker’s words to confirm understanding
21. How does assertive communication differ from aggressive communication?
  • Assertive communication respects other’s opinions while expressing one's own
  • Assertive communication focuses on dominating the discussion
  • Assertive communication avoids expressing one’s feelings altogether
  • Assertive communication discourages mutual respect
22. How does open body language improve communication?
  • By creating a welcoming and trustworthy environment
  • By discouraging others from engaging in the conversation
  • By conveying a sense of hostility or defensiveness
  • By showing indifference to the discussion
23. Conflict resolution is most effective when:
  • Participants avoid discussing their concerns
  • One party dominates the conversation and decision-making
  • All parties actively listen and seek common ground
  • The focus is solely on identifying blame
24. A critical element of building rapport in communication is:
  • Finding common interests and establishing mutual respect
  • Ignoring the preferences and concerns of others
  • Speaking without considering the listener’s perspective
  • Focusing only on professional achievements
25. Which is a key aspect of maintaining professionalism in virtual communication?
  • Avoiding participation in virtual meetings
  • Using casual language and emojis excessively
  • Ensuring proper etiquette, tone and clarity in messages
  • Ignoring technical issues during interactions
26. Which behavior demonstrates respect in a conversation?
  • Allowing the other person to finish speaking before responding
  • Interrupting frequently to share your viewpoint
  • Ignoring the speaker’s emotions and continuing your point
  • Dismissing the speaker's concerns without explanation
27. What is the role of silence in effective communication?
  • Providing space for thoughtful reflection and processing ideas
  • Indicating disinterest in the conversation
  • Encouraging the speaker to stop talking
  • Avoiding active engagement in the discussion
28. Which of the following helps in managing misunderstandings during communication?
  • Focusing only on your own perspective
  • Ignoring the issue and moving to another topic
  • Raising your voice to emphasize your point
  • Seeking clarification and verifying information
29. What is one way to encourage open communication in a team setting?
  • Creating a judgment-free environment where everyone feels heard
  • Prioritizing the opinions of senior members over others
  • Avoiding discussions about conflicting viewpoints
  • Limiting feedback opportunities to avoid conflict
30. Which phrase exemplifies constructive feedback?
  • "You need to figure this out on your own."
  • "This is wrong; you should’ve done it differently."
  • "I don’t have time to explain this to you."
  • "You did well on this, but here’s how it could be even better."