Top 50 Objective Questions on Communication Skills for Competitive Exams
These carefully crafted questions help improve your communication abilities and ensure success in exams for candidates. Top 50 Objective Questions on Communication Skills.
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1. What is the key to effective communication?
- Speaking loudly.
- Delivering a clear and concise message.
- Using technical jargon.
- Avoiding feedback.
2. Which of the following is an example of verbal communication?
- Facial expressions.
- Writing a letter.
- Hand gestures.
- Silence.
3. Which is NOT a type of non-verbal communication?
- Tone of voice.
- Body language.
- Eye contact.
- Reading aloud.
4. What is a primary function of communication in an organization?
- To spread rumors.
- To share information and coordinate activities.
- To maintain social isolation.
- To avoid conflict resolution.
5. What does "feedback" in communication refer to?
- The sender’s original message.
- The receiver’s response to the message.
- Noise in the communication process.
- The use of a formal tone.
6. Which of these is a barrier to effective communication?
- Clarity in language.
- Distracted listening.
- Using visual aids.
- Consistent feedback.
7. What is the role of the "receiver" in communication?
- To encode the message.
- To interpret and understand the message.
- To distort the message.
- To ignore the message.
8. Which of the following is an example of upward communication?
- A manager assigning tasks to employees.
- A trainer conducting a session for employees.
- An employee reporting progress to a supervisor.
- A team leader giving instructions to their team.
9. What is the purpose of active listening?
- To interrupt the speaker.
- To fully understand and respond appropriately to the speaker.
- To prepare your next statement while others talk.
- To dominate the conversation.
10. Which type of communication uses body language and gestures?
- Written communication.
- Verbal communication.
- Non-verbal communication.
- Formal communication.
11. What is a feature of formal communication?
- It happens spontaneously.
- It follows a structured format and chain of command.
- It excludes written messages.
- It avoids using proper channels.
12. How can cultural differences affect communication?
- They improve understanding automatically.
- They create barriers unless addressed respectfully.
- They are irrelevant in professional settings.
- They only affect verbal communication.
13. What does "decoding" mean in communication?
- Converting a message into symbols.
- Interpreting and making sense of a received message.
- Sending a message back to the sender.
- Creating noise in the communication channel.
14. Which of the following can improve communication skills?
- Interrupting frequently.
- Practicing active listening.
- Ignoring feedback.
- Using ambiguous language.
15. Which of these is a downward communication channel?
- Employees reporting to managers.
- A CEO addressing company employees.
- Peer-to-peer interaction.
- Customer feedback to a company.
16. What is an advantage of face-to-face communication?
- It allows immediate feedback and interpretation of non-verbal cues.
- It eliminates emotional elements.
- It avoids misunderstandings entirely.
- It reduces the need for active listening.
17. Which of these is an example of empathetic listening?
- Listening to respond quickly.
- Ignoring the speaker’s emotions.
- Understanding the speaker’s perspective and feelings.
- Dominating the conversation with personal views.
18. What is the main purpose of persuasive communication?
- To inform the audience.
- To entertain the audience.
- To convince the audience to take a specific action.
- To confuse the audience.
19. Which element of communication is responsible for transmitting the message?
- Sender.
- Channel.
- Receiver.
- Feedback.
20. How can you overcome communication barriers caused by language differences?
- By ignoring the receiver’s language proficiency.
- By using simple and clear language or translations.
- By speaking louder.
- By avoiding non-verbal communication.
21. What is the effect of "noise" in communication?
- It facilitates understanding.
- It distorts or disrupts the message.
- It speeds up the communication process.
- It ensures accurate feedback.
22. Which of these best describes assertive communication?
- Passive and submissive.
- Aggressive and confrontational.
- Respectful and confident.
- Indifferent and uninterested.
23. What is the function of visual aids in communication?
- To eliminate the need for verbal explanation.
- To simplify complex information through images and diagrams.
- To distract the audience.
- To reduce the importance of the speaker.
24. What is the importance of summarizing in communication?
- To emphasize irrelevant details.
- To confuse the receiver.
- To reinforce key points and ensure understanding.
- To avoid feedback from the receiver.
25. How does feedback benefit the communication process?
- It confirms the message was received and understood.
- It interrupts the sender unnecessarily.
- It confuses the receiver.
- It eliminates the need for further communication.
26. Which of the following is NOT an example of verbal communication?
- Speaking in a meeting.
- Writing an email.
- Sending a text message.
- Nodding in agreement.
27. Which of the following is a key feature of effective communication?
- Speaking more than listening.
- Clear articulation of thoughts and ideas.
- Speaking loudly.
- Using complex words to impress the audience.
28. What is the purpose of feedback in communication?
- To send another message.
- To clarify the message and ensure understanding.
- To create a conflict.
- To avoid communication altogether.
29. Which of these is an example of non-verbal communication?
- Using gestures to convey a message.
- Writing a report.
- Speaking on the phone.
- Sending an email.
30. How can poor listening skills impact communication?
- It can lead to misunderstandings and confusion.
- It makes communication more effective.
- It enhances the clarity of the message.
- It promotes collaboration.
31. Which is the best way to improve communication in a team?
- Encouraging open and respectful dialogue.
- Ignoring conflicts and avoiding feedback.
- Focusing only on individual tasks.
- Limiting group discussions to formal meetings.
32. What does "encoding" refer to in the communication process?
- Decoding the message.
- The sender’s creation and transmission of the message.
- The receiver’s interpretation of the message.
- Feedback from the receiver.
33. What does "tone of voice" convey in verbal communication?
- The emotional content and intention of the message.
- The speed at which the message is delivered.
- The physical gestures of the speaker.
- The silence between words.
34. What type of communication is used to resolve conflicts?
- Aggressive communication.
- Passive communication.
- Assertive communication.
- Disruptive communication.
35. Which of the following can lead to ineffective communication?
- Clear and concise messaging.
- Active listening.
- Misinterpretation due to cultural differences.
- Constructive feedback.
36. Which of these is an example of upward communication?
- A manager giving instructions to an employee.
- A supervisor receiving a report from an employee.
- A team leader addressing their team.
- An employee making suggestions to a team.
37. What does the "semantic barrier" in communication refer to?
- Misunderstanding due to different interpretations of words.
- Physical distance between the sender and receiver.
- Emotional stress affecting the communication process.
- Lack of feedback from the receiver.
38. What does "active listening" involve?
- Hearing the words without focusing on meaning.
- Making judgments while the speaker is talking.
- Fully focusing on the speaker and responding thoughtfully.
- Waiting to speak while the other person is talking.
39. Which of these best describes "persuasive communication"?
- Communicating to inform the audience.
- Communicating to convince or influence others.
- Communicating to entertain the audience.
- Communicating to avoid conflict.
40. What is the impact of non-verbal communication in a conversation?
- It is less important than verbal communication.
- It helps reinforce the verbal message.
- It should always be ignored.
- It creates confusion.
41. Which of these communication types is most effective for presenting detailed information?
- Written communication.
- Non-verbal communication.
- Informal communication.
- Spontaneous communication.
42. What is the importance of "clarity" in communication?
- It reduces misunderstandings and ensures the message is understood.
- It makes communication more complex.
- It minimizes the need for feedback.
- It encourages multitasking.
43. What role does "context" play in communication?
- It limits the effectiveness of the message.
- It ensures that the message is always understood the same way.
- It is irrelevant in formal communication.
- It determines how the message is interpreted based on the situation.
44. What is "barrier-free communication"?
- Communication where misunderstandings are minimized.
- Communication without any formal language.
- Communication that ignores cultural differences.
- Communication where only one-way messages are used.
45. What is the "face-threatening act" in communication?
- Any statement that enhances mutual respect.
- A message that undermines the receiver’s self-esteem.
- A message that clearly conveys the sender’s feelings.
- A message that avoids confrontation.
46. Which of the following is an example of a communication channel?
- Telephone.
- Physical appearance.
- Eye contact.
- Body posture.
47. What is the function of "paraphrasing" in communication?
- To repeat the message exactly as it was given.
- To clarify and rephrase the message to ensure understanding.
- To interrupt the speaker and share your thoughts.
- To express your opinions without considering the message.
48. Which type of communication is typically more formal?
- Written communication.
- Informal communication.
- Verbal communication.
- Non-verbal communication.
49. How can empathy improve communication?
- It helps in understanding the emotions and perspectives of others.
- It creates emotional distance between individuals.
- It limits communication to only factual information.
- It encourages the speaker to dominate the conversation.
50. What is the role of "silence" in communication?
- It prevents misunderstandings.
- It always indicates a breakdown in communication.
- It discourages participation from others.
- It can convey emotions and allow time for reflection.