Active Listening MCQs – Improve Relationships Effectively
Questions: 30
Questions
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1. What is the primary goal of active listening?
- a) To prepare your own response while the other person talks
- b) To hear the words being said
- c) To fully understand and respond to the speaker
- d) To interrupt with advice
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2. Which of the following is a key component of active listening?
- a) Multitasking during conversation
- b) Avoiding eye contact
- c) Finishing the speaker’s sentences
- d) Giving full attention to the speaker
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3. How does active listening build trust in relationships?
- a) By proving that you are always right
- b) By validating the speaker's thoughts and feelings
- c) By quickly changing the subject
- d) By arguing every point
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4. What body language shows active listening?
- a) Nodding and maintaining eye contact
- b) Looking around the room
- c) Folding arms and frowning
- d) Looking at your phone
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5. Why is paraphrasing important in active listening?
- a) To confuse the speaker
- b) To show you’re paying attention and clarify understanding
- c) To take control of the conversation
- d) To change the topic
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6. How does active listening reduce conflict?
- a) By agreeing with everything
- b) By helping people feel heard and understood
- c) By ignoring negative emotions
- d) By quickly ending the conversation
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7. Which of the following is a barrier to active listening?
- a) Focused attention
- b) Asking clarifying questions
- c) Interrupting the speaker
- d) Reflecting on what is said
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8. What role does empathy play in active listening?
- a) It is not relevant to listening
- b) It helps you manipulate the speaker
- c) It enables you to genuinely connect and respond appropriately
- d) It makes you appear weak
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9. Which is a good question to ask while actively listening?
- a) “Can you explain more about that?”
- b) “Are you done?”
- c) “Why do you always say that?”
- d) “What’s for dinner?”
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10. How can silence support active listening?
- a) It shows disinterest
- b) It makes things awkward
- c) It gives the speaker space to think and express
- d) It ends the conversation faster
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11. Why should you avoid forming responses while someone is speaking?
- a) It helps you prepare a better argument
- b) It distracts from truly hearing the speaker
- c) It saves time
- d) It makes you look smarter
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12. What is a sign that someone is not actively listening?
- a) Making appropriate eye contact
- b) Asking thoughtful follow-up questions
- c) Glancing at the clock repeatedly
- d) Nodding in agreement
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13. Which habit helps improve active listening skills?
- a) Giving quick advice
- b) Judging the speaker’s opinion
- c) Practicing mindfulness during conversations
- d) Talking more than listening
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14. What is reflective listening?
- a) Repeating everything word-for-word
- b) Echoing emotions and summarizing messages
- c) Writing down the conversation
- d) Correcting the speaker’s grammar
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15. How does active listening benefit workplace relationships?
- a) It avoids dealing with conflict
- b) It improves collaboration and reduces misunderstandings
- c) It keeps meetings shorter
- d) It limits communication
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16. What does it mean to listen without judgment?
- a) Agreeing with everything
- b) Listening to respond
- c) Listening with empathy and openness
- d) Ignoring what you don’t like
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17. How can active listening improve personal relationships?
- a) By encouraging people to talk more
- b) By showing respect and emotional support
- c) By dominating conversations
- d) By minimizing problems
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18. What is the outcome of feeling truly heard in a conversation?
- a) Increased distance
- b) Defensiveness
- c) Closer connection and mutual respect
- d) More conflict
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19. Which strategy helps maintain focus while listening?
- a) Daydreaming about your response
- b) Taking deep breaths and staying present
- c) Looking at your phone
- d) Thinking about your next task
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20. Which of the following best describes active listening?
- a) Reacting quickly with advice
- b) Listening to respond rather than understand
- c) Repeating the speaker's exact words
- d) Paying full attention and responding thoughtfully
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21. How can asking open-ended questions support active listening?
- a) It encourages deeper conversation and sharing
- b) It allows yes or no answers
- c) It shuts down the conversation
- d) It confuses the speaker
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22. What should you do if you're unsure about what someone just said?
- a) Change the topic
- b) Clarify by asking questions
- c) Pretend to understand
- d) Disagree immediately
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23. What is the role of feedback in active listening?
- a) To confirm understanding
- b) To criticize the speaker
- c) To show judgment
- d) To shift focus
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24. Why is avoiding distractions important during active listening?
- a) So you can multitask
- b) To appear busy
- c) To keep the conversation short
- d) To demonstrate respect and attentiveness
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25. What is the effect of consistently practicing active listening?
- a) It increases conflict
- b) It weakens your opinions
- c) It strengthens trust and communication
- d) It shortens conversations
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26. Which of the following is NOT a sign of active listening?
- a) Interrupting with personal stories
- b) Nodding occasionally
- c) Asking clarifying questions
- d) Maintaining eye contact
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27. What should an active listener do when they notice emotional cues in the speaker?
- a) Ignore them
- b) Validate and respond with empathy
- c) Change the subject
- d) Disagree strongly
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28. Which habit can weaken your active listening skills?
- a) Taking notes
- b) Offering feedback
- c) Finishing the speaker’s sentences
- d) Maintaining eye contact
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29. What kind of questions should be avoided during active listening?
- a) Clarifying questions
- b) Leading or judgmental questions
- c) Open-ended questions
- d) Encouraging questions
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30. What does it mean to “listen with your eyes”?
- a) Avoid using your ears
- b) Read lips
- c) Observe body language and facial expressions
- d) Watch TV while listening
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