Non-Verbal Communication Skills MCQs for Exam Preparation

Questions: 30

Questions
  • 1. What is the primary function of non-verbal communication?

    • a) To express emotions and feelings
    • b) To convey messages without using words
    • c) To provide clarification in written communication
    • d) To increase verbal communication effectiveness
  • 2. Which of the following is an example of non-verbal communication?

    • a) Speaking loudly
    • b) Writing an email
    • c) Using hand gestures
    • d) Giving verbal feedback
  • 3. What does eye contact typically convey in communication?

    • a) Disinterest
    • b) Trust and attentiveness
    • c) Confusion
    • d) Aggression
  • 4. How does personal space influence non-verbal communication?

    • a) It has no effect on communication
    • b) It can signal intimacy or formality depending on the context
    • c) It only affects non-verbal communication in romantic relationships
    • d) It only involves physical distance
  • 5. Which of the following is an example of non-verbal communication through gestures?

    • a) Writing a letter
    • b) Nodding your head to indicate agreement
    • c) Using a loud voice to express frustration
    • d) Saying “hello” aloud
  • 6. Which of the following is an example of non-verbal communication in a professional setting?

    • a) A firm handshake
    • b) Writing an email
    • c) Sending a text message
    • d) Giving a speech
  • 7. What is the meaning of "proxemics" in non-verbal communication?

    • a) The use of body movements to express feelings
    • b) The study of how physical space affects communication
    • c) The tone of voice used in communication
    • d) The interpretation of facial expressions
  • 8. How can the use of silence be a powerful form of non-verbal communication?

    • a) It has no impact in communication
    • b) It always indicates confusion
    • c) It is used only in formal situations
    • d) It can show agreement or disagreement without speaking
  • 9. What is an example of non-verbal communication through posture?

    • a) Raising your hand to speak
    • b) Slouching or standing with arms crossed
    • c) Speaking in a high-pitched voice
    • d) Sending an email
  • 10. How can mirroring body language enhance communication?

    • a) It can make the conversation awkward
    • b) It helps build rapport by making the other person feel understood and comfortable
    • c) It causes confusion by mimicking the wrong signals
    • d) It makes the conversation one-sided
  • 11. How does the use of gestures vary across cultures in non-verbal communication?

    • a) Gestures have the same meaning in all cultures
    • b) They are always universal and unchanging
    • c) Some gestures may have different meanings in different cultures
    • d) Gestures are never used in communication
  • 12. Which of the following is a characteristic of open body language?

    • a) Crossing arms and avoiding eye contact
    • b) Keeping hands visible and relaxed posture
    • c) Looking away from the speaker
    • d) Speaking in a very low voice
  • 13. How can a raised eyebrow influence communication?

    • a) It typically expresses confusion or skepticism
    • b) It always signals anger
    • c) It has no impact on communication
    • d) It shows agreement and understanding
  • 14. How does the concept of "haptics" relate to non-verbal communication?

    • a) It refers to the study of gestures
    • b) It refers to the study of how touch is used in communication
    • c) It refers to the tone of voice in communication
    • d) It refers to eye contact in communication
  • 15. Which of the following is an example of non-verbal communication through space?

    • a) Making eye contact
    • b) Standing too close to someone during a conversation
    • c) Using a loud voice
    • d) Shaking hands
  • 16. What does the use of a firm handshake typically indicate?

    • a) Weakness or lack of confidence
    • b) Power and dominance
    • c) A positive impression of confidence and professionalism
    • d) A lack of interest
  • 17. How does non-verbal communication contribute to understanding emotions?

    • a) It has no effect on emotional expression
    • b) It helps express and interpret emotions more effectively than words alone
    • c) It can only express positive emotions
    • d) It only expresses physical states
  • 18. How can posture affect non-verbal communication?

    • a) It does not affect communication at all
    • b) It can signal openness, confidence or defensiveness
    • c) It only conveys emotions
    • d) It only helps in expressing anger
  • 19. What is the role of facial expressions in non-verbal communication?

    • a) To convey only negative emotions
    • b) To express confusion and uncertainty
    • c) To clarify verbal communication
    • d) To communicate emotions, intentions and reactions
  • 20. What does a lack of eye contact typically indicate in communication?

    • a) Nervousness, dishonesty or lack of attention
    • b) Interest and engagement
    • c) Confidence and sincerity
    • d) Understanding and agreement
  • 21. What can the tone of voice communicate in non-verbal communication?

    • a) Only anger or frustration
    • b) It can convey emotions such as happiness, sarcasm or seriousness
    • c) It does not impact the communication
    • d) It conveys only excitement
  • 22. How can physical appearance affect non-verbal communication?

    • a) It has no impact on how others perceive you
    • b) It only affects the way you are perceived by close friends
    • c) It can influence perceptions of professionalism, confidence and trustworthiness
    • d) It has no relevance in formal settings
  • 23. How does body language influence non-verbal communication?

    • a) It only indicates when a person is tired
    • b) It can express emotions, attitudes and reactions without speaking
    • c) It always confirms the verbal message
    • d) It only shows physical exhaustion
  • 24. What does crossing arms typically convey in non-verbal communication?

    • a) Openness and receptiveness
    • b) Aggression, defensiveness or discomfort
    • c) Relaxation and trust
    • d) Agreement and attentiveness
  • 25. What does a genuine smile typically indicate in communication?

    • a) Happiness, friendliness and approachability
    • b) Discomfort
    • c) Confusion
    • d) Sarcasm or irony
  • 26. What role does touch play in non-verbal communication?

    • a) It has no effect on the message being communicated
    • b) It can convey warmth, support or control depending on the context
    • c) It is inappropriate in any professional setting
    • d) It only conveys negative emotions
  • 27. What can the pace of speech convey in non-verbal communication?

    • a) Only the emotional state of the speaker
    • b) It is not related to non-verbal communication
    • c) It does not affect communication
    • d) It can indicate urgency, confidence or uncertainty
  • 28. How does the use of space influence non-verbal communication?

    • a) It has no effect on the message being sent
    • b) The way people position themselves can signal power, intimacy or formality
    • c) It only affects communication when sitting down
    • d) It is relevant only in non-professional settings
  • 29. What does a relaxed posture typically indicate in non-verbal communication?

    • a) Tension and anxiety
    • b) Confidence, comfort and openness
    • c) Disinterest and boredom
    • d) Aggression and defensiveness
  • 30. What is the primary effect of non-verbal communication on a conversation?

    • a) It can clarify, reinforce or contradict verbal messages
    • b) It has no effect on the verbal message
    • c) It makes the conversation less formal
    • d) It only works in personal conversations

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