Non-Verbal Communication Skills MCQs for Exam Preparation
Questions: 30
Questions
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1. What is the primary function of non-verbal communication?
- a) To express emotions and feelings
- b) To convey messages without using words
- c) To provide clarification in written communication
- d) To increase verbal communication effectiveness
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2. Which of the following is an example of non-verbal communication?
- a) Speaking loudly
- b) Writing an email
- c) Using hand gestures
- d) Giving verbal feedback
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3. What does eye contact typically convey in communication?
- a) Disinterest
- b) Trust and attentiveness
- c) Confusion
- d) Aggression
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4. How does personal space influence non-verbal communication?
- a) It has no effect on communication
- b) It can signal intimacy or formality depending on the context
- c) It only affects non-verbal communication in romantic relationships
- d) It only involves physical distance
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5. Which of the following is an example of non-verbal communication through gestures?
- a) Writing a letter
- b) Nodding your head to indicate agreement
- c) Using a loud voice to express frustration
- d) Saying “hello” aloud
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6. Which of the following is an example of non-verbal communication in a professional setting?
- a) A firm handshake
- b) Writing an email
- c) Sending a text message
- d) Giving a speech
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7. What is the meaning of "proxemics" in non-verbal communication?
- a) The use of body movements to express feelings
- b) The study of how physical space affects communication
- c) The tone of voice used in communication
- d) The interpretation of facial expressions
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8. How can the use of silence be a powerful form of non-verbal communication?
- a) It has no impact in communication
- b) It always indicates confusion
- c) It is used only in formal situations
- d) It can show agreement or disagreement without speaking
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9. What is an example of non-verbal communication through posture?
- a) Raising your hand to speak
- b) Slouching or standing with arms crossed
- c) Speaking in a high-pitched voice
- d) Sending an email
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10. How can mirroring body language enhance communication?
- a) It can make the conversation awkward
- b) It helps build rapport by making the other person feel understood and comfortable
- c) It causes confusion by mimicking the wrong signals
- d) It makes the conversation one-sided
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11. How does the use of gestures vary across cultures in non-verbal communication?
- a) Gestures have the same meaning in all cultures
- b) They are always universal and unchanging
- c) Some gestures may have different meanings in different cultures
- d) Gestures are never used in communication
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12. Which of the following is a characteristic of open body language?
- a) Crossing arms and avoiding eye contact
- b) Keeping hands visible and relaxed posture
- c) Looking away from the speaker
- d) Speaking in a very low voice
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13. How can a raised eyebrow influence communication?
- a) It typically expresses confusion or skepticism
- b) It always signals anger
- c) It has no impact on communication
- d) It shows agreement and understanding
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14. How does the concept of "haptics" relate to non-verbal communication?
- a) It refers to the study of gestures
- b) It refers to the study of how touch is used in communication
- c) It refers to the tone of voice in communication
- d) It refers to eye contact in communication
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15. Which of the following is an example of non-verbal communication through space?
- a) Making eye contact
- b) Standing too close to someone during a conversation
- c) Using a loud voice
- d) Shaking hands
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16. What does the use of a firm handshake typically indicate?
- a) Weakness or lack of confidence
- b) Power and dominance
- c) A positive impression of confidence and professionalism
- d) A lack of interest
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17. How does non-verbal communication contribute to understanding emotions?
- a) It has no effect on emotional expression
- b) It helps express and interpret emotions more effectively than words alone
- c) It can only express positive emotions
- d) It only expresses physical states
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18. How can posture affect non-verbal communication?
- a) It does not affect communication at all
- b) It can signal openness, confidence or defensiveness
- c) It only conveys emotions
- d) It only helps in expressing anger
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19. What is the role of facial expressions in non-verbal communication?
- a) To convey only negative emotions
- b) To express confusion and uncertainty
- c) To clarify verbal communication
- d) To communicate emotions, intentions and reactions
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20. What does a lack of eye contact typically indicate in communication?
- a) Nervousness, dishonesty or lack of attention
- b) Interest and engagement
- c) Confidence and sincerity
- d) Understanding and agreement
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21. What can the tone of voice communicate in non-verbal communication?
- a) Only anger or frustration
- b) It can convey emotions such as happiness, sarcasm or seriousness
- c) It does not impact the communication
- d) It conveys only excitement
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22. How can physical appearance affect non-verbal communication?
- a) It has no impact on how others perceive you
- b) It only affects the way you are perceived by close friends
- c) It can influence perceptions of professionalism, confidence and trustworthiness
- d) It has no relevance in formal settings
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23. How does body language influence non-verbal communication?
- a) It only indicates when a person is tired
- b) It can express emotions, attitudes and reactions without speaking
- c) It always confirms the verbal message
- d) It only shows physical exhaustion
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24. What does crossing arms typically convey in non-verbal communication?
- a) Openness and receptiveness
- b) Aggression, defensiveness or discomfort
- c) Relaxation and trust
- d) Agreement and attentiveness
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25. What does a genuine smile typically indicate in communication?
- a) Happiness, friendliness and approachability
- b) Discomfort
- c) Confusion
- d) Sarcasm or irony
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26. What role does touch play in non-verbal communication?
- a) It has no effect on the message being communicated
- b) It can convey warmth, support or control depending on the context
- c) It is inappropriate in any professional setting
- d) It only conveys negative emotions
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27. What can the pace of speech convey in non-verbal communication?
- a) Only the emotional state of the speaker
- b) It is not related to non-verbal communication
- c) It does not affect communication
- d) It can indicate urgency, confidence or uncertainty
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28. How does the use of space influence non-verbal communication?
- a) It has no effect on the message being sent
- b) The way people position themselves can signal power, intimacy or formality
- c) It only affects communication when sitting down
- d) It is relevant only in non-professional settings
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29. What does a relaxed posture typically indicate in non-verbal communication?
- a) Tension and anxiety
- b) Confidence, comfort and openness
- c) Disinterest and boredom
- d) Aggression and defensiveness
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30. What is the primary effect of non-verbal communication on a conversation?
- a) It can clarify, reinforce or contradict verbal messages
- b) It has no effect on the verbal message
- c) It makes the conversation less formal
- d) It only works in personal conversations
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