Top 50 Objective Questions on Communication Skills for Competitive Exams
Questions: 50
Questions
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1. What is the key to effective communication?
- a) Speaking loudly.
- b) Delivering a clear and concise message.
- c) Using technical jargon.
- d) Avoiding feedback.
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2. Which of the following is an example of verbal communication?
- a) Facial expressions.
- b) Writing a letter.
- c) Hand gestures.
- d) Silence.
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3. Which is NOT a type of non-verbal communication?
- a) Tone of voice.
- b) Body language.
- c) Eye contact.
- d) Reading aloud.
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4. What is a primary function of communication in an organization?
- a) To spread rumors.
- b) To share information and coordinate activities.
- c) To maintain social isolation.
- d) To avoid conflict resolution.
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5. What does "feedback" in communication refer to?
- a) The sender’s original message.
- b) The receiver’s response to the message.
- c) Noise in the communication process.
- d) The use of a formal tone.
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6. Which of these is a barrier to effective communication?
- a) Clarity in language.
- b) Distracted listening.
- c) Using visual aids.
- d) Consistent feedback.
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7. What is the role of the "receiver" in communication?
- a) To encode the message.
- b) To interpret and understand the message.
- c) To distort the message.
- d) To ignore the message.
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8. Which of the following is an example of upward communication?
- a) A manager assigning tasks to employees.
- b) A trainer conducting a session for employees.
- c) An employee reporting progress to a supervisor.
- d) A team leader giving instructions to their team.
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9. What is the purpose of active listening?
- a) To interrupt the speaker.
- b) To fully understand and respond appropriately to the speaker.
- c) To prepare your next statement while others talk.
- d) To dominate the conversation.
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10. Which type of communication uses body language and gestures?
- a) Written communication.
- b) Verbal communication.
- c) Non-verbal communication.
- d) Formal communication.
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11. What is a feature of formal communication?
- a) It happens spontaneously.
- b) It follows a structured format and chain of command.
- c) It excludes written messages.
- d) It avoids using proper channels.
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12. How can cultural differences affect communication?
- a) They improve understanding automatically.
- b) They create barriers unless addressed respectfully.
- c) They are irrelevant in professional settings.
- d) They only affect verbal communication.
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13. What does "decoding" mean in communication?
- a) Converting a message into symbols.
- b) Interpreting and making sense of a received message.
- c) Sending a message back to the sender.
- d) Creating noise in the communication channel.
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14. Which of the following can improve communication skills?
- a) Interrupting frequently.
- b) Practicing active listening.
- c) Ignoring feedback.
- d) Using ambiguous language.
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15. Which of these is a downward communication channel?
- a) Employees reporting to managers.
- b) A CEO addressing company employees.
- c) Peer-to-peer interaction.
- d) Customer feedback to a company.
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16. What is an advantage of face-to-face communication?
- a) It allows immediate feedback and interpretation of non-verbal cues.
- b) It eliminates emotional elements.
- c) It avoids misunderstandings entirely.
- d) It reduces the need for active listening.
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17. Which of these is an example of empathetic listening?
- a) Listening to respond quickly.
- b) Ignoring the speaker’s emotions.
- c) Understanding the speaker’s perspective and feelings.
- d) Dominating the conversation with personal views.
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18. What is the main purpose of persuasive communication?
- a) To inform the audience.
- b) To entertain the audience.
- c) To convince the audience to take a specific action.
- d) To confuse the audience.
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19. Which element of communication is responsible for transmitting the message?
- a) Sender.
- b) Channel.
- c) Receiver.
- d) Feedback.
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20. How can you overcome communication barriers caused by language differences?
- a) By ignoring the receiver’s language proficiency.
- b) By using simple and clear language or translations.
- c) By speaking louder.
- d) By avoiding non-verbal communication.
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21. What is the effect of "noise" in communication?
- a) It facilitates understanding.
- b) It distorts or disrupts the message.
- c) It speeds up the communication process.
- d) It ensures accurate feedback.
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22. Which of these best describes assertive communication?
- a) Passive and submissive.
- b) Aggressive and confrontational.
- c) Respectful and confident.
- d) Indifferent and uninterested.
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23. What is the function of visual aids in communication?
- a) To eliminate the need for verbal explanation.
- b) To simplify complex information through images and diagrams.
- c) To distract the audience.
- d) To reduce the importance of the speaker.
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24. What is the importance of summarizing in communication?
- a) To emphasize irrelevant details.
- b) To confuse the receiver.
- c) To reinforce key points and ensure understanding.
- d) To avoid feedback from the receiver.
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25. How does feedback benefit the communication process?
- a) It confirms the message was received and understood.
- b) It interrupts the sender unnecessarily.
- c) It confuses the receiver.
- d) It eliminates the need for further communication.
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26. Which of the following is NOT an example of verbal communication?
- a) Speaking in a meeting.
- b) Writing an email.
- c) Sending a text message.
- d) Nodding in agreement.
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27. Which of the following is a key feature of effective communication?
- a) Speaking more than listening.
- b) Clear articulation of thoughts and ideas.
- c) Speaking loudly.
- d) Using complex words to impress the audience.
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28. What is the purpose of feedback in communication?
- a) To send another message.
- b) To clarify the message and ensure understanding.
- c) To create a conflict.
- d) To avoid communication altogether.
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29. Which of these is an example of non-verbal communication?
- a) Using gestures to convey a message.
- b) Writing a report.
- c) Speaking on the phone.
- d) Sending an email.
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30. How can poor listening skills impact communication?
- a) It can lead to misunderstandings and confusion.
- b) It makes communication more effective.
- c) It enhances the clarity of the message.
- d) It promotes collaboration.
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31. Which is the best way to improve communication in a team?
- a) Encouraging open and respectful dialogue.
- b) Ignoring conflicts and avoiding feedback.
- c) Focusing only on individual tasks.
- d) Limiting group discussions to formal meetings.
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32. What does "encoding" refer to in the communication process?
- a) Decoding the message.
- b) The sender’s creation and transmission of the message.
- c) The receiver’s interpretation of the message.
- d) Feedback from the receiver.
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33. What does "tone of voice" convey in verbal communication?
- a) The emotional content and intention of the message.
- b) The speed at which the message is delivered.
- c) The physical gestures of the speaker.
- d) The silence between words.
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34. What type of communication is used to resolve conflicts?
- a) Aggressive communication.
- b) Passive communication.
- c) Assertive communication.
- d) Disruptive communication.
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35. Which of the following can lead to ineffective communication?
- a) Clear and concise messaging.
- b) Active listening.
- c) Misinterpretation due to cultural differences.
- d) Constructive feedback.
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36. Which of these is an example of upward communication?
- a) A manager giving instructions to an employee.
- b) A supervisor receiving a report from an employee.
- c) A team leader addressing their team.
- d) An employee making suggestions to a team.
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37. What does the "semantic barrier" in communication refer to?
- a) Misunderstanding due to different interpretations of words.
- b) Physical distance between the sender and receiver.
- c) Emotional stress affecting the communication process.
- d) Lack of feedback from the receiver.
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38. What does "active listening" involve?
- a) Hearing the words without focusing on meaning.
- b) Making judgments while the speaker is talking.
- c) Fully focusing on the speaker and responding thoughtfully.
- d) Waiting to speak while the other person is talking.
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39. Which of these best describes "persuasive communication"?
- a) Communicating to inform the audience.
- b) Communicating to convince or influence others.
- c) Communicating to entertain the audience.
- d) Communicating to avoid conflict.
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40. What is the impact of non-verbal communication in a conversation?
- a) It is less important than verbal communication.
- b) It helps reinforce the verbal message.
- c) It should always be ignored.
- d) It creates confusion.
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41. Which of these communication types is most effective for presenting detailed information?
- a) Written communication.
- b) Non-verbal communication.
- c) Informal communication.
- d) Spontaneous communication.
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42. What is the importance of "clarity" in communication?
- a) It reduces misunderstandings and ensures the message is understood.
- b) It makes communication more complex.
- c) It minimizes the need for feedback.
- d) It encourages multitasking.
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43. What role does "context" play in communication?
- a) It limits the effectiveness of the message.
- b) It ensures that the message is always understood the same way.
- c) It is irrelevant in formal communication.
- d) It determines how the message is interpreted based on the situation.
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44. What is "barrier-free communication"?
- a) Communication where misunderstandings are minimized.
- b) Communication without any formal language.
- c) Communication that ignores cultural differences.
- d) Communication where only one-way messages are used.
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45. What is the "face-threatening act" in communication?
- a) Any statement that enhances mutual respect.
- b) A message that undermines the receiver’s self-esteem.
- c) A message that clearly conveys the sender’s feelings.
- d) A message that avoids confrontation.
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46. Which of the following is an example of a communication channel?
- a) Telephone.
- b) Physical appearance.
- c) Eye contact.
- d) Body posture.
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47. What is the function of "paraphrasing" in communication?
- a) To repeat the message exactly as it was given.
- b) To clarify and rephrase the message to ensure understanding.
- c) To interrupt the speaker and share your thoughts.
- d) To express your opinions without considering the message.
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48. Which type of communication is typically more formal?
- a) Written communication.
- b) Informal communication.
- c) Verbal communication.
- d) Non-verbal communication.
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49. How can empathy improve communication?
- a) It helps in understanding the emotions and perspectives of others.
- b) It creates emotional distance between individuals.
- c) It limits communication to only factual information.
- d) It encourages the speaker to dominate the conversation.
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50. What is the role of "silence" in communication?
- a) It prevents misunderstandings.
- b) It always indicates a breakdown in communication.
- c) It discourages participation from others.
- d) It can convey emotions and allow time for reflection.
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